Frequently Asked Questions
Answers to common questions about house cleaning rates, booking, safe products, arrival windows, and cancellation policies in Qatar.
Comprehensive questions and answers across all 20 specialized residential, commercial, move, and technical cleaning services provided by Zahoor Cleaning across Qatar.
House Cleaning FAQs
How much does house cleaning cost in Qatar?
House cleaning starts from QAR 120 for a studio or one-bedroom apartment and QAR 150 for a two- to three-bedroom home. Hourly maid service is available at QAR 35 per hour (minimum 3 hours). Compound villas and larger standalone residences are quoted based on overall size. Recurring weekly and monthly bookings are discounted below the one-off standard rate.
How long does a house cleaning visit take?
A standard visit takes approximately three hours for an average two- to three-bedroom home. A studio or one-bedroom apartment usually takes around two hours. Multi-story compound villas take 4 to 6 hours depending on the number of bedrooms, bathrooms, and living zones. The exact duration is confirmed upon booking.
Do I need to provide cleaning equipment or products?
No, nothing is needed from you. Our cleaning team arrives fully equipped with commercial-grade vacuums, microfibre mops, clean cloths, and all required cleaning supplies at no extra charge. Eco-friendly, hypoallergenic, and pet-safe products are available on request at no additional cost. If you prefer us to use your own specialized products, we are happy to do so.
Can I get the same cleaner every visit?
Yes. On recurring weekly or bi-weekly bookings, we assign the same dedicated cleaner or team to your home. They get to know your property, understand which delicate surfaces need special attention, and complete the routine efficiently and comfortably without re-explaining the house.
Are female cleaners available?
Yes. Professional female cleaning staff can be requested at the time of booking at no extra cost. Many families and female residents in Qatar prefer female cleaners, and we treat this as a standard scheduling option rather than a special surcharge.
Do I have to be at home during the cleaning?
No. Many clients provide access codes, buzz us in remotely, or leave a key with the building security concierge or compound watchman. Others like to be present for the first visit and leave our vetted cleaners to work autonomously on future visits. Our team will notify you via phone or WhatsApp upon arrival and completion.
Which areas of Qatar do you cover?
We cover all districts of Doha and surrounding municipalities, including West Bay, Al Sadd, Abu Hamour, Ain Khaled, Madinat Khalifa, Al Waab, Muaither, Bin Mahmoud, Al Dafna, plus Lusail, The Pearl-Qatar, Al Rayyan, Al Wakrah, Umm Salal, Al Daayen, Al Khor, and Mesaieed. Same-day booking slots are frequently available in central Doha.
What is the difference between house cleaning and deep cleaning?
House cleaning is routine upkeep for an already maintained home — dusting, vacuuming, mopping, bathroom sanitizing, kitchen worktop degreasing, and waste removal in 2–3 hours. Deep cleaning is a thorough, intensive multi-hour restoration (starting from QAR 450) that tackles heavy oven grease, deep tile grout scrubbing, limescale descaling, and neglected high-touch zones.
Villa Cleaning FAQs
How much does villa cleaning cost in Qatar?
Villa cleaning starts from QAR 300 and takes around five hours. Final pricing depends on the number of bedrooms and bathrooms, whether there is a majlis and a maid's room, and how much outdoor space is included. Villas are quoted after understanding the layout rather than by bedroom count alone.
What is the difference between villa cleaning and house cleaning?
Scale and layout. A villa usually has multiple floors, more bathrooms, a majlis, often a maid's room, and outdoor areas. That means stairs, banisters and landings that apartments do not have, and a larger team rather than one cleaner staying longer.
Is the majlis and maid's room included?
Yes, both are included in the agreed scope for a villa clean. The majlis is usually the largest room and takes proportionally longer, particularly if there is fitted carpet. Majlis seating cleaning is a separate service, since upholstery washing needs its own equipment and drying time.
Do you clean outdoor areas, gardens and pools?
Balconies, terraces, patios and entrance areas are swept and washed down as part of a villa clean. Garden maintenance and pool servicing are not cleaning services and are not included. Tell us at booking which outdoor areas you want covered so time is allowed for them.
How many cleaners attend a villa?
More than one. Villas are staffed with a team working different zones so the property is finished in a single visit rather than spread over days. Team size depends on the size of the property and is confirmed when you book.
Can I book regular villa cleaning?
Yes, weekly, fortnightly or monthly, with the same team each visit. Recurring villa bookings cost less per visit than one-offs, and a team that already knows the property works faster. Most villa clients pair a regular schedule with a deep clean two to four times a year.
Deep Cleaning FAQs
How much does deep cleaning cost in Qatar?
Deep cleaning starts from QAR 450 for a standard two- to three-bedroom home and takes approximately six hours. Studio and one-bedroom apartments start from QAR 350, while four-bedroom and larger compound villas typically start from QAR 850 with a multi-cleaner crew. Pricing depends on overall floor area, layout, and current grime condition. Popular add-ons such as carpet shampooing from QAR 250 and sofa cleaning from QAR 150 are frequently bundled during the same visit at discounted package rates.
What is the difference between deep cleaning and regular house cleaning?
Regular cleaning is maintenance housekeeping for a home already in good order — surface dusting, routine vacuuming, floor mopping, and bathroom wipe-downs in 2–3 hours. Deep cleaning is an intensive multi-hour architectural reset: full kitchen degreasing, internal oven and fridge sanitization, inside all cupboards, mechanical bathroom limescale descaling, tile grout bleaching, window track sand vacuuming, AC vent grille scrubbing, and pulling out movable furniture.
How often should a home in Qatar be deep cleaned?
Most homes and villas in Qatar require deep cleaning two to four times per year, which is considerably more frequent than in temperate countries. Qatar’s mineral-dense hard water creates stubborn scale deposits on taps and shower screens within weeks, fine desert dust penetrates closed windows and settles into vents and tracks, and year-round air conditioning continuously circulates airborne particles through every room.
How long does a deep clean take?
Around six hours for an average two- to three-bedroom apartment or townhouse, four hours for a studio, and a full day (7 to 9 hours) for multi-story compound and standalone villas. Rather than sending a single cleaner for an entire weekend, Zahoor Cleaning deploys a coordinated crew of two to four trained technicians so different zones are worked simultaneously and your home is fully reset and usable by the evening.
Do I need to be home during the deep clean?
No, you do not need to stay for the entire duration. Many homeowners let our vetted crew in, walk through special focal points, and return at the end for the final inspection. If your schedule prevents you from attending, entry and departure can be coordinated securely with your building concierge or compound security watchman, and our supervisor will send live milestone updates via WhatsApp.
Does deep cleaning include carpets, sofas and AC ducts?
Deep cleaning includes thorough high-filtration vacuuming of carpets and upholstery (including beneath loose cushions) and degreasing of accessible AC grilles and diffusers. However, deep hot water carpet extraction, wet sofa shampooing, mattress steam sanitation, and full internal AC duct or rooftop water tank sterilization require specialized commercial machinery and are booked as companion add-on services at bundled discounts.
When should I book a deep clean before Ramadan?
We strongly recommend booking two to three weeks in advance. The weeks leading up to the holy month of Ramadan represent the single busiest deep cleaning window of the year across Doha, Lusail, and Al Rayyan as families prepare majlis areas and kitchens for intensive daily cooking and nightly hospitality. Pre-Eid and pre-summer holiday slots also fill rapidly.
Is deep cleaning worth it before moving out of a rental?
If you are vacating a leased property, our dedicated Move-Out Cleaning service is the better investment. While deep cleaning focuses on living comfort for current occupants, move-out cleaning is scoped strictly around landlord and agent handover checklists — including detailed appliance checks, window sliding runners, and deposit return standards.
Apartment Cleaning FAQs
How much does apartment cleaning cost in Doha?
Apartment cleaning starts from QAR 120 for a studio or one-bedroom and takes around two and a half hours. Two- and three-bedroom apartments are priced from QAR 150. Bathrooms affect the time more than bedrooms do, so a two-bed with three bathrooms costs more than a three-bed with one.
What is included in an apartment clean?
Dusting all reachable surfaces, vacuuming and mopping floors, kitchen worktops and appliance exteriors, bathrooms cleaned and descaled, beds made, mirrors and interior glass cleaned, touchpoints wiped, and waste removed. Equipment and cleaning products are included at no extra charge.
Is the balcony included?
Yes, balconies are swept and washed down as part of the clean. Balcony doors and tracks are where most of the dust enters a tower apartment in Qatar, so the tracks are cleared as well. Exterior glass above ground floor is not included.
Can you access my building?
Yes. Many towers in Doha, Lusail and The Pearl require contractor registration and a booked service lift. Give us the building and tower name when you book and that is arranged in advance, so the team is not held at reception on the day.
How long does an apartment clean take?
About two hours for a studio or one-bedroom and around three hours for a two- to three-bedroom apartment. Properties that have not been cleaned in a while take longer, and we will tell you that at booking rather than asking for more time on arrival.
Can I have the same cleaner every time?
Yes, on recurring bookings. The same team learns your apartment, knows which surfaces need what, and gets through the work faster. For one-off bookings the team assigned depends on availability that day.
Office Cleaning FAQs
How much does office cleaning cost in Qatar?
Office cleaning starts from QAR 200 per visit for small office suites. Ongoing monthly contracts are priced based on total floor area, staff headcount, number of washrooms and pantries, and cleaning frequency. Daily contracts cost more per month overall but significantly less per visit than weekly schedules. A free 20-minute site walk gives you an exact, fixed monthly proposal.
Do you clean outside working hours?
Yes, and most clients prefer it. Routine cleaning is typically carried out in the evening after office hours (e.g. 6:00 PM – 10:00 PM) or over the weekend (Friday and Saturday), ensuring your workplace is spotless and ready before staff arrive on Sunday morning. Day porter coverage during active office hours is also available.
Are cleaning materials and consumables included?
Yes. All professional equipment, commercial-grade chemicals, and washroom consumables — including antibacterial hand soap, paper hand towels, toilet tissue, and heavy-duty bin liners — are fully supplied and restocked as part of the contract, eliminating separate procurement admin.
Can we get the same cleaners each time?
Yes. We assign a dedicated cleaning team to your facility. They undergo security clearance, key/access protocol induction, and learn your specific building rules, alarm systems, and off-limits areas so they work efficiently and reliably without requiring constant supervision.
Is there a minimum contract length?
We offer single one-off visits starting from QAR 200 with zero long-term commitment. For recurring services, our standard monthly agreements operate on flexible 3-month or 12-month terms with a 30-day trial period, giving you complete confidence in our quality before locking in.
Do you clean during Ramadan?
Yes. During Ramadan, as business working hours shorten across Qatar, our commercial cleaning shifts move earlier in the evening to accommodate your adjusted operating schedules. This is planned well in advance and does not alter your contract rate.
Are your staff insured and background-checked?
Yes. All Zahoor Cleaning operatives are directly employed, police background-checked, medically certified, and covered under comprehensive commercial general liability and workers' compensation insurance. Staff carry company photo IDs and uniforms at all times.
Do you handle buildings, gyms and commercial kitchens as well as offices?
Yes. Our commercial facility division services multi-tenant building lobbies, stairwells, underground parking decks, fitness clubs, retail showrooms, and restaurant kitchens (including extraction hoods). We can combine these into a single consolidated facility contract.
Move-In Cleaning FAQs
How much does move-in cleaning cost in Qatar?
Move-in cleaning starts from QAR 500 and takes around six hours for a two- to three-bedroom property. Studios cost less and villas more. The property should be empty, so the team can reach inside cupboards, wardrobes and appliances.
What is the difference between move-in and move-out cleaning?
The same depth, a different purpose. Move-out cleaning is scoped around what a landlord or agent inspects at handover so your deposit comes back. Move-in cleaning is about sanitising a property after a previous occupant, so you start in a home that is genuinely clean rather than merely tidy.
Do I need move-in cleaning for a brand-new apartment?
A newly handed-over unit needs post-construction cleaning first, not move-in cleaning. New-builds carry cement dust inside cupboards, on door tops and in window tracks, which a standard clean will not shift. Post-construction cleaning starts from QAR 600, and move-in cleaning follows it if needed.
Should I book before or after my furniture arrives?
Before. An empty property lets the team clean inside every cupboard and wardrobe, behind appliances and along skirting boards without working around boxes. Once furniture is in, those areas are no longer reachable and the result is a standard clean rather than a move-in clean.
What does move-in cleaning include?
Inside all cupboards and wardrobes, inside the oven, fridge and freezer, extractor degreasing, full bathroom descaling and disinfection, grout cleaning, window glass, frames and tracks, skirting boards, door tops, AC grilles, and all floors cleaned by surface type.
Can you clean the property I am leaving as well?
Yes, and booking both together is usually cheaper and easier to schedule than arranging them separately. The same team can clean the property you are leaving and the one you are entering, often in the same week and sometimes on the same day.
Move-Out Cleaning FAQs
How much does move-out cleaning cost in Qatar?
Move-out cleaning starts from QAR 500 for a two- to three-bedroom apartment. Studio and one-bedroom units start from QAR 400. Standalone and compound villas are quoted on size and condition, typically starting from QAR 900. Popular add-ons such as deep carpet extraction from QAR 250 and sofa or majlis shampooing from QAR 150 are commonly booked alongside. Landlord cleaning deductions at handover routinely cost significantly more than a professional clean.
Will move-out cleaning get my security deposit back?
It eliminates cleaning as a reason for deposit deductions, which is the single most frequent penalty applied by landlords and leasing agencies in Qatar. While it cannot cover physical property damage, wall repainting, or unpaid utility arrears, our handover-standard scope tackles every item on real estate inspection checklists. If your property manager flags any cleaning item during the inspection, our 24–48 hour re-clean guarantee means we return and rectify it free of charge.
What does move-out cleaning include that regular cleaning does not?
Move-out cleaning tackles deep inspection zones that routine weekly housekeeping never touches: inside and behind all kitchen cupboards and drawers, deep internal oven degreasing (racks, glass, and walls), interior fridge and freezer sanitation, extractor filter degreasing, full bathroom limescale descaling, shower glass restoration, tile grout scrubbing, sand removal from window tracks and frames, skirting boards, door tops, and AC vent grilles.
Does the property need to be empty?
Yes, ideally the property should be completely cleared of personal belongings and furniture before the cleaning team arrives. Cupboards, wardrobes, kitchen cabinets, and appliances must be fully accessible, and all floor surfaces cleared. If a few packed boxes or leftover items cannot be removed in time, please let us know when booking so our team can plan their room sequence accordingly.
How long does a move-out clean take?
Around six hours for a typical empty two- to three-bedroom apartment. A studio or one-bedroom flat takes approximately four hours. Compound and standalone villas generally require eight to ten hours or a multi-cleaner team depending on the number of bedrooms, bathrooms, maid quarters, and whether there is an external majlis. Exact duration is estimated and confirmed at booking.
When should I book move-out cleaning relative to my handover?
We strongly recommend scheduling your move-out clean one to two days before your formal landlord or building management walkthrough, rather than the morning of handover. This gives the property ample time to dry and air out, and leaves sufficient time to address any maintenance items or filters before the final key surrender.
Do you clean the AC and the water tank at move-out?
Accessible AC vents, grilles, and diffusers are thoroughly vacuumed, washed, and degreased as part of the move-out clean. Full internal AC duct sanitization and villa rooftop water tank cleaning (with municipality certification) are specialized standalone services. If your villa lease agreement requires water tank or duct certificates, both can be bundled and performed on the same day.
Can you clean the property I am moving into as well?
Yes! Our move-in cleaning service mirrors the same rigorous deep clean on your new empty property, focusing on complete sanitization after the previous tenant. When moving between two residences in Qatar, booking both your move-out and move-in cleans together qualifies you for an exclusive 15% combined booking discount and coordinated scheduling.
Carpet Cleaning FAQs
How much does carpet cleaning cost in Qatar?
Carpet cleaning in Qatar starts from QAR 250 for a single room. Additional rooms cleaned in the same visit cost less per room (around QAR 150). Area rugs, Persian rugs and commercial office carpet are priced separately — rugs by size and construction, and commercial carpet per square metre after an on-site evaluation.
How long does carpet take to dry in Qatar?
Drying typically takes 4 to 8 hours after hot water extraction, with air movers running and your AC operating. Low-moisture and dry compound methods take considerably less. Doha's high summer humidity slows natural drying, which is why commercial air movers are standard on every job rather than an extra fee.
Can you clean Persian and Oriental rugs?
Yes, but never with the standard method used for synthetic fitted carpets. Hand-knotted wool and silk rugs are colour-tested first, washed by hand with pH-balanced solutions, and dried flat in a temperature-controlled environment. Running a hot-water extractor over an untested hand-knotted rug is the most common cause of irreversible damage.
Will all the carpet stains come out?
Not always, and our technicians will tell you honestly before starting. Foreign matter sitting on the fibre usually comes out completely. However, substances that have permanently dyed or chemically altered the fibre (such as bleach, certain inks, or aged pet stains reaching the backing) may improve but not disappear.
How often should carpets be cleaned in Qatar?
More frequently than in temperate climates because fine desert sand settles deep into the pile and abrades fibres with every step. We recommend professional cleaning every 6 to 12 months for a standard home, and every 3 to 6 months for ground-floor villas, beach properties, and high-traffic majlis rooms.
Do I need to move the furniture before carpet cleaning?
Light furniture like coffee tables, chairs, and side stands are moved and replaced with protective tabs as part of our service. Heavy items like wardrobes, large sofas, and heavy beds remain in place, and we clean thoroughly around them. If you want underneath cleaned, please clear the area prior to our arrival.
Do you clean office and commercial carpet?
Yes, quoted per square metre after a complimentary site inspection. Offices generally require low-moisture encapsulation cleaning so floors are completely dry and usable within hours. We routinely schedule commercial cleaning for evenings, Fridays, or Saturdays to avoid business downtime.
Is carpet cleaning safe for children and pets?
Yes, absolutely. We use eco-friendly, non-toxic, hypoallergenic cleaning solutions at no additional charge. These are standard for homes with young children and pets. We advise keeping children and animals off the carpet until it is 100% dry to prevent slip hazards and dirt transfer.
Sofa Cleaning FAQs
How much does sofa cleaning cost in Qatar?
Sofa cleaning starts from QAR 150 for a standard three-seater fabric sofa. Two-seater loveseats start from QAR 120, single armchairs from QAR 80, and large L-shape or modular corner sofas from QAR 250. Dining chairs are cleaned from QAR 35 per chair. Leather pieces that receive both specialized deep cleaning and intensive conditioning start from QAR 200. Traditional floor or bench majlis rooms are quoted per room (from QAR 450) or per running metre (~QAR 35/m) after assessing total upholstery length.
How long does a sofa take to dry after cleaning?
A fabric sofa typically dries in four to six hours when commercial air movers are positioned across the cushions with the room AC running. This is considerably faster than carpet drying because less backing material holds water. To prevent musty odours, avoid sitting on the piece or placing cushions back flat against the base deck until both surfaces are completely dry to the touch.
Can you clean a leather sofa?
Yes. Leather upholstery is never shampooed or soaked. Our technicians wipe down the hide with a specialized pH-balanced leather cleaner, gently lifting soil from the natural grain, stitching, and folds. We then apply an intensive nourishing conditioner. Conditioning is vital in Qatar because year-round air conditioning continuously strips natural moisture from leather, causing untreated couches to stiffen and crack along seat folds.
Will all stains come out of my sofa?
Surface soil, food spills, coffee marks, grease smudges, and body oils sitting on the fabric fibres usually lift completely. However, substances that have chemically altered or dyed the textile fibres — such as permanent ink, bleach spots, heavy dye transfer from dark denim onto cream fabric, or pet urine that seeped deep into the inner foam cushion cores — may improve substantially but cannot be 100% guaranteed. Our technician inspects every stain and gives an honest prognosis before applying any chemicals.
Do you clean majlis seating?
Yes. Majlis cleaning is a specialized service quoted separately from domestic sofas. Majlis seating consists of continuous 10- to 20-metre runs of wall-to-wall cushions, often upholstered in luxurious, delicate fabrics such as velvet, brocade, or jacquard with decorative piping and embroidery. Our technicians treat each section individually, removing heavy tea, oud, and dust residues while safeguarding fine ornamental detailing.
What if my sofa has no care label?
Missing labels are extremely common on custom-built, imported, or reupholstered furniture in Qatar. In these cases, we perform a mandatory colourfastness and moisture spot-test on an unexposed area — such as an inside frame flap or underneath a cushion. This diagnostic test takes only a few minutes and ensures the chosen cleaning formulation will not cause colour bleeding, water rings, or fabric shrinkage.
Do I need to move the sofa before cleaning?
No, you do not need to move heavy furniture. Our team works carefully around the piece in place and slides it forward slightly if required to access the back panel. We kindly ask that you clear personal items, cushions, throws, toys, and side table clutter before our arrival so our technicians can begin setup immediately.
Can you clean the sofa and the carpet in the same visit?
Yes! Booking sofa and carpet cleaning together is our most popular package in Qatar. Because our extraction machinery, solutions, and air-moving dryers are already on site, bundling upholstery and floor care results in lower combined pricing, saves you time, and ensures the entire living area or majlis is refreshed in a single appointment.
Kitchen Cleaning FAQs
How much does kitchen deep cleaning cost in Qatar?
Kitchen cleaning starts from QAR 180 and takes around two and a half hours. Pricing depends on the size of the kitchen, the number of appliances included, and how much grease has built up. Kitchens that have not been deep cleaned in over a year take longer.
Does it include inside the oven and fridge?
Yes. A standalone kitchen clean covers inside the oven — racks, door glass and interior walls — plus inside the fridge and freezer, and inside cupboards and drawers including the runners. That is what separates it from the kitchen section of a routine house clean.
Do you clean the extractor hood and filter?
Yes. The hood is degreased inside and out and the filter is cleaned, or flagged if it needs replacing rather than cleaning. Extractor filters in Qatari kitchens load up quickly with cooking oil and are one of the most commonly neglected items in the home.
How long does a kitchen deep clean take?
Around two and a half hours for a standard kitchen. Larger kitchens, or those with heavy grease build-up behind the hob and around the extractor, take longer. Degreasing needs dwell time to work, so rushing it produces a worse result rather than a faster one.
Can you clean behind the cooker and fridge?
Yes, where appliances can be moved safely. Behind and underneath the cooker, fridge and washing machine collects grease and dust that never gets touched otherwise. Built-in or plumbed appliances that cannot be moved without risk are cleaned around rather than pulled out.
Do you clean commercial and restaurant kitchens?
Commercial kitchen deep cleaning, including hood and extract degreasing, is handled by our commercial team rather than as a residential kitchen clean. It needs different equipment, different scheduling and usually an out-of-hours slot. Ask for a commercial quote and a site visit.
Bathroom Cleaning FAQs
How much does bathroom deep cleaning cost in Qatar?
Bathroom cleaning starts from QAR 120 per bathroom and takes around ninety minutes. Additional bathrooms in the same visit cost less each. Pricing depends on the size, the amount of limescale present, and the condition of the grout and silicone seals.
Do you remove limescale?
Yes, and in Qatar it is the main point of the service. Hard water leaves mineral deposits on taps, shower heads, screens and tiles within weeks. Wiping does not remove them — descaling does. Left long enough, deposits etch into chrome and glass permanently.
Can you clean discoloured grout and mould?
Grout lines are scrubbed and treated, and mould growth on silicone seals is treated as part of the clean. Deeply stained grout usually improves substantially but may not return to its original colour, and badly deteriorated silicone needs replacing rather than cleaning. We will tell you which before starting.
How long does a bathroom deep clean take?
About ninety minutes per bathroom. Descaling needs dwell time — the product has to sit on the deposits to work — so a bathroom cannot be properly descaled in twenty minutes regardless of how fast someone works.
How often should bathrooms be deep cleaned in Qatar?
Every two to three months for most homes, alongside routine weekly cleaning. Qatar's hard water means scale returns faster here than in most markets, and staying ahead of it is far easier than removing deposits that have been building for a year.
Do you clean inside cabinets and behind the toilet?
Yes. Bathroom cabinets are cleaned inside and out, and the toilet is cleaned inside the bowl, behind and underneath — the areas a routine wipe never reaches and where odour actually originates.
Window Cleaning FAQs
How much does window cleaning cost in Qatar?
Window cleaning starts from QAR 100 and takes around two hours. Pricing depends on the number of windows, whether frames and tracks are included, and access. Ground-floor and interior work is straightforward; anything requiring height access is quoted separately.
Do you clean exterior windows on upper floors?
Interior glass is cleaned as standard on any floor. Exterior glass above ground floor needs height access equipment and is quoted separately after seeing the building. For towers, external facade cleaning is a specialist job handled through our commercial team.
Are frames and tracks included?
Yes, and in Qatar they matter more than the glass. Window tracks collect fine sand that compacts over time, eventually jamming the window and needing scraping rather than vacuuming. Frames, sills and tracks are cleaned as part of the service.
Why do my windows spot again so quickly?
Two reasons here: airborne desert dust settles constantly, and Qatar's hard water leaves mineral spots when glass is cleaned with tap water or when sprinklers hit it. We use methods that limit spotting, but exterior glass in this climate will not stay pristine for weeks.
How often should windows be cleaned in Qatar?
Interior glass every one to two months, exterior more often if the property faces open ground or is near construction. Marina and waterfront properties need it more frequently again, because salt deposits on top of the dust and marks metal fittings if left.
Do you clean glass balustrades and mirrors?
Yes. Glass balcony balustrades, internal glass partitions, shower screens and mirrors are all included where reachable. Glass balustrades on high floors are cleaned from the inside face only unless external access has been arranged.
Mattress Cleaning FAQs
How much does mattress cleaning cost in Qatar?
Mattress cleaning starts from QAR 160 and takes around ninety minutes. Pricing is by mattress size, and cleaning several in the same visit costs less per mattress than booking them separately. It is most often booked alongside a deep clean.
What does mattress cleaning actually remove?
Dust, fine sand, dead skin and the dust mites that feed on it, plus perspiration residue absorbed into the surface layers. Surface stains are treated individually. It is a hygiene service more than a cosmetic one — most of what is removed was never visible.
How long does a mattress take to dry?
Four to six hours with air movers running and the AC on. Do not put bedding back before it is fully dry — a damp mattress under sheets in Qatar's humidity is how a musty smell develops. Book it in the morning so the bed is usable that night.
How often should a mattress be cleaned?
Every six to twelve months for most households, and more often in homes with allergies, young children or pets. Rotating the mattress and vacuuming it between professional cleans extends the interval and helps it wear evenly.
Do you clean both sides?
Yes, where the mattress construction allows it to be turned. Single-sided mattresses with a fixed pillow-top are cleaned on the sleeping surface and sides only. All standard sizes are covered, including king and super king.
Will old stains come out?
Recent marks usually improve substantially. Older stains that have soaked into the foam, and anything that has dyed the fabric, may lighten but will not disappear. You will be told what to expect before the work starts rather than afterwards.
Post-Construction Cleaning FAQs
How much does post-construction cleaning cost in Qatar?
Post-construction cleaning starts from QAR 600 and takes a full day — around eight hours — for an average apartment. Villas and larger units take longer. Pricing depends on size and how much residue the builders left behind.
What does post-construction cleaning include?
Removal of cement and plaster dust from every surface, inside cupboards and on door tops; paint spots, adhesive and sticker residue on glass and fittings; grout haze on tiles; window tracks and frames cleared; AC grilles cleaned; and a full floor clean once the airborne dust has settled.
Why can't a normal deep clean handle a new-build?
Construction residue is not ordinary dirt. Fine cement dust is abrasive, sticks to surfaces, and keeps resettling as it is disturbed — it needs several passes and different equipment. Booking a standard clean on a new handover usually means paying for that clean and then paying again.
Is it done in one pass?
Usually two. The first pass removes the bulk of the debris and dust, then the remaining airborne particles are allowed to settle before a second detailed pass. Doing it in a single pass leaves a fine film that appears the next morning.
Do you clean newly handed-over apartments in Lusail and Lusail towers?
Yes, and it is one of the most common jobs there. Lusail and Erkyah are still handing over buildings, so first-occupancy cleaning is routine work for us. Most towers need contractor registration and a booked service lift, which we arrange in advance.
Should it happen before or after snagging?
After the snagging work is finished, if you can. Any remedial work — filling, painting, tile replacement — creates new dust, so cleaning before it is complete means cleaning twice. If handover timing forces the issue, tell us and we will plan around it.
Curtain Cleaning FAQs
How much does curtain cleaning cost in Qatar?
Curtain cleaning starts from QAR 180 and takes around two hours. Pricing depends on the number of panels, the fabric, the drop length and whether they are cleaned in place or taken down. Full-height and heavy lined curtains cost more than light panels.
Do you clean curtains in place or take them down?
Both are possible depending on the fabric. On-site steam cleaning avoids taking down, rehanging and the risk of shrinkage, and suits most lined curtains. Fabrics needing full washing are taken down, cleaned and rehung. The right approach is decided after checking the care label.
Will my curtains shrink?
Not with on-site steam cleaning, which is one of its main advantages. Washing can shrink some fabrics, particularly unlined cotton and linen, which is why the care label is checked first and why washing is not the default method for every curtain.
Do you rehang the curtains afterwards?
Yes, where they have been taken down, they are rehung as part of the service. Hooks, rings and track fittings are refitted as found. If any fittings are broken or missing we will point it out rather than leaving you to discover it.
How often should curtains be cleaned in Qatar?
Every six to twelve months. Curtains act as a filter for airborne dust, and in this climate they collect fine sand continuously — particularly near balcony doors and windows that get opened. Vacuuming them monthly between cleans extends the interval considerably.
Do you clean blinds as well?
Roller, vertical and venetian blinds are cleaned in place, slat by slat where needed. Blackout and heavier blinds take longer. Mention them when booking so time is allowed, since blinds are often forgotten in a curtain quote and then added on the day.
Water Tank Cleaning FAQs
How much does water tank cleaning cost in Qatar?
Water tank cleaning starts from QAR 350 and takes around three hours. Pricing depends on tank size and number of tanks. Villas typically have one or two; buildings have larger tanks that are quoted after a site visit.
What does the process involve?
The tank is drained, sediment and residue removed, the interior walls and base scrubbed, then rinsed and disinfected before refilling. Lids, seals and inlets are checked at the same time, since a poorly sealed lid is usually why a tank got dirty in the first place.
How often should a water tank be cleaned in Qatar?
Water tanks should be professionally inspected and cleaned every six months to prevent sediment build-up and bacteriological growth, and sooner if you notice discolouration, unusual odour, or reduced water quality.
Will my water supply be interrupted?
Yes, for the duration of the work — usually around three hours from draining to refill. It is worth filling containers for drinking and cooking beforehand. We schedule tank cleaning for a time of day that suits the household rather than assuming.
Do you provide a certificate?
Yes, we provide an official disinfection and tank cleaning completion certificate detailing the inspection, cleaning date, and sanitization methods used, suitable for landlords, property managers, and compliance records.
Do you clean building and rooftop tanks as well as villa tanks?
Yes. Rooftop and building tanks are larger and need a site visit before quoting, since access, tank capacity and the number of units affect both the price and the scheduling. Building tank cleaning is usually arranged through the facility manager.
AC Cleaning FAQs
How much does AC cleaning cost in Qatar?
AC cleaning starts from QAR 200 and takes around ninety minutes. Pricing depends on the number of units and the type — wall-mounted splits are quicker than ducted or cassette systems. Cleaning several units in one visit costs less per unit.
What is included in AC cleaning?
Filters removed, washed and refitted; grilles and vents cleaned; accessible internal surfaces and the drain tray cleaned; and the unit checked for visible drainage problems. Full duct cleaning inside the ceiling void is a separate specialist job and is quoted after inspection.
How often should AC be cleaned in Qatar?
Filters every one to three months during heavy use, and a professional clean at least twice a year. Air conditioning runs almost year-round here and circulates fine desert dust continuously, so units load up much faster than in temperate climates.
Will cleaning improve cooling or reduce my bill?
A clogged filter restricts airflow, which makes a unit work harder for less cooling, so cleaning usually improves performance noticeably on a neglected system. It is maintenance rather than repair, though — if a unit is not cooling because of a mechanical or refrigerant fault, cleaning will not fix it.
Do you clean ducted and central systems?
Accessible grilles, vents and filters on ducted and central systems are cleaned as standard. Cleaning inside the ductwork itself requires specialist equipment and access, and is quoted separately after an inspection of the system.
Is AC cleaning included in a deep clean?
Accessible grilles and vents are wiped as part of a deep clean, which is different from a proper AC service. Filter removal, washing and internal cleaning is the standalone AC cleaning service, and it is commonly booked on the same day as a deep clean.
Marble Polishing FAQs
How much does marble polishing cost in Qatar?
Marble polishing starts from QAR 300 and takes around two hours for a standard area. Pricing is by floor area and by how much restoration is needed — light buffing costs considerably less than grinding out scratches and etching from neglected stone.
What is the difference between cleaning, polishing and grinding marble?
Cleaning removes dirt from the surface. Polishing restores shine to stone that has dulled. Grinding and honing removes a thin layer of the stone itself to take out scratches, etching and lippage, and then the surface is re-polished. They are three different jobs at three different prices.
Can you remove etch marks and dull patches?
Usually yes. Etching happens when something acidic — lemon, vinegar, some cleaning products — reacts with the stone and leaves a dull mark. Light etching polishes out. Deeper damage needs honing first. We will tell you which yours needs after seeing the floor.
Is it messy? How long until I can walk on it?
Polishing uses water and generates slurry, which is contained and cleaned up as part of the job. The area is usable once dry, typically within a few hours. Grinding is more disruptive and the room should be cleared beforehand.
How often does marble need polishing?
Every one to three years for a lived-in home, depending on traffic and how it is cleaned in between. The biggest factor is what gets used on it day to day — acidic cleaners dull marble steadily, and pH-neutral products extend the interval significantly.
Do you work on granite, terrazzo and other stone?
Yes, though each stone behaves differently and needs different abrasives and finishing. Granite is harder and holds its polish longer; terrazzo and natural limestone need their own approach. Tell us the material when booking, or we will identify it on site.
Pest Control FAQs
How much does pest control cost in Qatar?
Pest control starts from QAR 250 and takes around two hours. Pricing depends on the pest, the size of the property and whether a follow-up visit is included. Infestations that have been present for a long time need more than one treatment.
Which pests do you treat?
Cockroaches, ants, bed bugs, termites, and crawling insects are our most frequent treatments. Targeted rodent control and specialized eradication plans are also provided following inspection.
Is the treatment safe around children and pets?
We strictly utilize Ministry-approved, low-toxicity pest control formulations. Once dry and properly ventilated, treated surfaces are completely safe for households with infants, children, and pets.
Do we need to leave the property during treatment?
For most residential gel treatments you can remain home. For extensive spraying or thermal fogging, vacating the property for 2 to 4 hours followed by 30 minutes of cross-ventilation is recommended for optimal comfort.
Is one treatment enough?
It depends on the pest and how established it is. Cockroaches and bed bugs in particular often need a follow-up visit to break the breeding cycle, since eggs are not always affected by the first treatment. We will tell you at inspection whether one visit is realistic.
How can I prevent pests coming back?
Seal gaps around pipework and drains, keep food sealed, deal with standing water, and empty bins regularly. In Qatar the most common entry routes are drainage and shared walls in apartment buildings, which is why treatment sometimes works better when neighbours treat at the same time.
Laundry & Ironing FAQs
How much does laundry and ironing cost in Qatar?
Laundry and ironing starts from QAR 150 and takes around ninety minutes. It is most often booked as an add-on to regular house cleaning or hourly maid service rather than on its own, and pricing depends on volume.
Is it done at my home or taken away?
In your home, using your machine and your iron. That means nothing leaves the property and there is no risk of items going missing or coming back with someone else's laundry. It also means the service is limited by your machine's capacity.
What is included?
Washing, drying, ironing and folding or hanging, using your machine and detergent unless arranged otherwise. Bed linen changing and towel replacement can be included on request. Tell us at booking roughly how much there is so enough time is allowed.
Can you handle delicates and dry-clean-only items?
Delicates are washed on the appropriate machine cycle where the care label allows. Anything marked dry clean only is set aside rather than risked — those items need a dry cleaner, not a washing machine, and attempting them at home is how garments get ruined.
How long does it take?
Around ninety minutes for a typical household load including ironing, though it is limited by your machine's cycle times rather than by the cleaner. For larger volumes, book it alongside a house clean so the machine runs while other work is being done.
Can I add it to my regular cleaning visit?
Yes, and that is how most clients use it. Adding laundry and ironing to a weekly house clean or an hourly maid booking is more efficient than a separate visit, because the washing machine runs in the background while the rest of the cleaning happens.
Hourly Maid Service FAQs
Is there a minimum booking for hourly maid service?
Yes, our minimum booking is 3 hours (QAR 105 total). A 3-hour minimum ensures our professional cleaning operatives have adequate time to commute, set up equipment, and deliver thorough, high-standard cleaning without rushing.
Do I need to provide cleaning products or equipment?
No. All professional equipment (commercial vacuums, microfiber mops, clean cloths) and standard cleaning chemicals are included at no additional charge. Eco-friendly and hypoallergenic solutions are available upon request. If you prefer our staff to use your own specialized products, we are happy to do so.
Can I request a female cleaner?
Yes, female cleaners can be requested at booking for no extra fee. Many families and female residents across Doha, Lusail, and Al Rayyan prefer female cleaners, and we treat this as a standard scheduling option.
Is the cleaner your direct employee?
Yes. All Zahoor Cleaning staff are our own full-time employed, vetted, and background-checked staff. We never pass bookings to freelance gig workers or third-party agencies, ensuring full quality control, insurance coverage, and accountability.
Can I get the same cleaner each time?
For occasional one-off hourly bookings, cleaner assignment depends on daily scheduling availability. If having the exact same trusted cleaner every visit is important to you, our Part-Time or Monthly maid services are the ideal fit.
Do you place live-in maids or arrange visa sponsorship?
No. We are a commercial cleaning company and our cleaners are our direct employees attending on a scheduled visit basis. We do not recruit, place, or sponsor domestic live-in housemaids, which is a separately regulated recruitment activity in Qatar.
Part-Time Maid Service FAQs
How is part-time maid service different from hourly cleaning?
Hourly is ad hoc — you book whenever a need arises, and the cleaner assigned varies depending on daily roster availability. Part-time maid service is a fixed recurring slot (once, twice, or three times a week) with the same dedicated cleaner, priced lower per visit (from QAR 110) because your schedule is predictable.
Will I always get the same cleaner?
Yes, that is the core advantage of part-time maid service. The same dedicated cleaner is assigned to your recurring schedule. If your regular cleaner is on annual leave or unwell, a thoroughly briefed substitute covers the visit so your routine is never disrupted.
Can I change my scheduled day or time?
Yes, with reasonable 24-hour advance notice. One-off time adjustments are straightforward to accommodate, and permanent schedule changes can be arranged depending on your cleaner’s roster availability.
Do I have to be at home during the cleaning?
No. Most regular part-time clients arrange remote building access or leave keys with their compound watchman or residential tower concierge once familiarity is established. Your cleaner checks in upon arrival and sends a completion notification via WhatsApp.
Can I pause my part-time schedule while travelling?
Yes. Qatar households travel frequently, especially during the summer months and school holidays. Give us 48 hours notice before your departure, and your recurring slot and dedicated cleaner will be reserved and waiting for your return with zero penalty fees.
Do you place live-in maids or sponsor domestic workers?
No. Our cleaners are full-time employees of Zahoor Cleaning attending on a scheduled part-time visit basis. We do not recruit, place, or sponsor live-in domestic workers, which is governed under separate recruitment licensing in Qatar.
Monthly Maid Service FAQs
How much does monthly maid service cost in Qatar?
Monthly cleaning packages in Qatar typically range between QAR 500 and QAR 1,250 per month depending on home size and weekly frequency. Our Light package (4 visits/month) starts from QAR 500, Standard (8 visits/month) from QAR 900, and Full (12+ visits/month) from QAR 1,250. It provides the lowest cost per visit across all cleaning options.
What happens if I do not use all my visits in a month?
Unused visits never simply disappear. If you need to skip a visit due to travel or scheduling conflicts, inform us 24 hours in advance and the session can be rescheduled or rolled over for up to 30 days.
Can I pause my monthly package while travelling?
Yes. Travel during summer holidays or festive seasons is completely standard in Qatar. You can pause your package for up to 6 weeks. Simply notify our operations team 48 hours prior, and your billing will be placed on hold while preserving your dedicated cleaner and time slot.
Is there a long-term contract or cancellation lock-in?
No. Our monthly packages run on a flexible month-to-month basis with zero long-term lock-in. If you ever wish to cancel or modify your schedule, simply notify us 7 days before your next billing cycle begins.
Can I change my package tier or number of visits later?
Yes. You can upgrade or adjust your package at any point. Upgrades take effect immediately, while downgrades apply at the start of the following billing month.
Do you place live-in maids on a monthly basis?
No. Zahoor Cleaning provides professional scheduled cleaning through our directly employed, background-checked cleaners. We do not recruit, place, or sponsor live-in domestic workers, which is regulated under separate recruitment office licensing in Qatar.